Shipping Policy
Last updated: November 26, 2025
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Shipping Methods & Delivery Estimates
Estimated delivery time within the United States is 5–10 business days, depending on the destination and carrier.
Delivery times are estimates only and are not guaranteed.
Tracking Information
A tracking number will be emailed to you once your order has shipped.
Please allow 24–48 hours for tracking updates to appear.
Shipping Fees
Shipping costs are calculated at checkout based on destination, weight, and shipping method selected.
Delays & Lost Packages
If your package is delayed or marked as “delivered” but not received, contact us within 7 days so we can investigate with the carrier.
We are not responsible for delays caused by carriers, weather, customs, or circumstances beyond our control.
Customs, Duties & Taxes
For international shipments, any customs fees, duties, or taxes are the responsibility of the customer.
Incorrect or Incomplete Addresses
We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided at checkout.
Support
If you have any questions regarding shipping, contact us at:
📧 support@offertradingglobal.com