Return & Refund Policy

**1. Overview**
Offertrading Global is committed to customer satisfaction. If you are not completely happy with your purchase, we are here to assist you.

**2. Return Window**
You may request a return within **30 days** of receiving your item.

**3. Eligibility**
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be in the original packaging.
- A receipt or proof of purchase is required.

Items sent back without first requesting a return will not be accepted.

**4. How to Request a Return**
To start a return, contact us at **support@offertradingglobal.com**.  
We will provide instructions and the return address.

**5. Refund Process**
After we receive and inspect your return, we will notify you whether your refund is approved.  
If approved, the refund will be issued to your original method of payment within **5–10 business days**.

Please note:
- Your bank or credit card company may require extra time to process and post the refund.
- If more than 15 business days have passed after approval, contact us at **support@offertradingglobal.com**.

**6. Non-Returnable Items**
Certain products are not eligible for returns:
- Gift cards
- Perishable goods
- Personalized/custom items
- Personal care items
- Hazardous materials, flammable liquids, or gases

**7. Sale Items**
Sale and clearance items cannot be refunded.

**8. Exchanges**
We only replace items that arrive defective or damaged.  
To request an exchange, contact us at **support@offertradingglobal.com**.

**9. Shipping Costs**
Shipping fees are non-refundable.  
Return shipping costs may be deducted from your refund.

**10. Contact**
For any questions regarding our Return & Refund Policy, email us at:

📧 **support@offertradingglobal.com**