FAQ
Last updated: November 26, 2025
1. How long does shipping take?
Orders are processed within 1–2 business days.
Estimated delivery time within the United States is 5–10 business days, depending on destination and carrier.
You will receive a tracking number by email once your order ships.
2. Where do you ship from?
Our fulfillment network processes and ships orders for delivery across the United States.
3. What is your return policy?
We offer a 30-day return policy.
Items must be unused, in original condition, and in original packaging.
You can read the full policy here:
📄 https://offertradingglobal.com/policies/refund-policy
4. Will I have to pay customs fees or import taxes?
Orders shipped outside the United States may be subject to customs duties or taxes.
These charges, if applicable, are the responsibility of the customer.
5. How can I track my order?
You will receive a tracking number via email once your order ships.
You can check the status here:
📦 https://offertradingglobal.com/pages/track-order